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For Immediate Release


Delmarva Power Continues Restoration Effort from Brutal Winter Storms

Crews will be restoring power through the weekend

NEWARK , Del. - Delmarva Power utility crews will be working around the clock and into the weekend to restore power to customers impacted by two brutal storms that pounded the Mid-Atlantic region this week.

"Our exhaustive restoration effort will not cease until the last customer has power," said Gary Stockbridge, President, Delmarva Power Region. "We are working tirelessly to get folks back in service."

Since the storms hit the region, Delmarva Power crews had restored power to more than 100,000 customers with about half of those outages occurring during the last 24 hours. Wind conditions and heavy snow and ice on tree limbs, however, could create additional temporary outages, the company warned.

"The bulk of customers will be back in service Saturday, but there will be some individual outages that could take our restoration efforts into Sunday," Stockbridge said. "The most time-consuming part of the restoration effort involves getting to individual outages in isolated areas where access to yards and local roads is a real challenge."

Company officials urged people to stay clear of downed wires and report them immediately by calling: 800-898-8042.

"We appreciate our customers' patience and assure them that we are working as quickly and as safely as possible to get them back in service," Stockbridge said.

To help customers stay safe until their power is restored, Delmarva Power offers the following safety guidelines and tips:

Electrical Safety - The storm has brought down power lines across our territory. Assume that all power lines and electrical equipment are "live."

· Stay away from downed power lines . Call Delmarva Power at the outage emergency phone numbers above to report the damaged wire.

· Stay away from standing water, and make sure children and pets are kept safely away.

· Turn off major appliances to avoid a surge when the power is restored.

· Clear snow away from appliance intake and exhaust vents to maintain proper airflow ventilation. Blowing and drifting snow can clog such vents and create a fire hazard.

Generators, Fireplaces and Grills

• If you use a generator to supply backup power, operate it safely. Do not operate indoors, in a garage or near doors or windows to avoid exposure to deadly carbon monoxide.

• If possible, appliances should be connected directly to small portable generators by an extension cord rather than through home wiring. Customers should consult the generator's instruction manual for proper installation, operation and maintenance. The installation should be inspected by a qualified electrician.

• Do not burn charcoal indoors, even if you have a fireplace. Burning charcoal indoors can expose you to deadly carbon monoxide.

Food Safety

· Keep freezer and refrigerator doors closed; open them only when absolutely necessary. Food will stay frozen for 36-48 hours in a fully loaded freezer if you keep the door closed.

· A half-full freezer will generally keep food frozen for 24 hours.

· More information on keeping food safe is available from the U.S. Department of Agriculture Web site:


Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware .

© Delmarva Power & Light Company, 2022. All Rights Reserved.