Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
Always Check for Proper Identification
NEWARK, Del. - Delmarva Power reminds home and business owners to practice safety when someone claiming to represent a business contacts them either in person or by telephone.
Many companies and individuals, including Delmarva Power, will contact customers in person or on the phone for various reasons. If someone claims to represent a company, whether the company is Delmarva Power or another entity, it is important that customers take precautions to verify the person is affiliated with the company.
Delmarva Power advises customers to ask for official photo identification from any person who shows up at their door. Employees from reputable companies, such as Delmarva Power, will carry official company identification cards. If proper identification cannot be produced, customers should notify police and the company with whom the individual claims to be associated.
Similarly, if someone calls saying they represent a certain company, customers should ask them to verify their identity and affiliation. If customers have any doubt about the validity of a person's claim to represent Delmarva Power, they should call the company immediately at 1-800-375-7117.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware.