Delmarva Power's full emergency response organization is responding to outages resulting from Tuesday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
Sen. Carper Applauds Utility's Leadership in Adopting Advanced Technology
NEW CASTLE, Del. - Delmarva Power has begun expanding its Advanced Metering Infrastructure (AMI) Field Acceptance Test in Delaware to commercial customers. The expansion of the test is the latest step in the utility's plan to deploy AMI to its 300,000 customers across Delaware.
The Field Acceptance Test began in the spring with a limited deployment to residential customers and was expanded starting this past week to commercial customers. The utility, accompanied by U.S. Sen. Tom Carper, today demonstrated installation of a smart meter at Manor Pharmacy in New Castle, a locally owned business in operation since 1948.
"This reflects the kind of initiative we're looking for to help our nation curb its energy consumption," Carper said. "Delmarva Power and the state of Delaware have demonstrated their leadership by moving forward with this cutting edge technology."
Delmarva Power Region President Gary Stockbridge said installation of the equipment has gone well. "We're excited about deploying this advanced technology to enhance the reliability of our electric distribution system, help our customers better manage their energy use and, ultimately, help them save money," he said. " In addition, this will be an important step in reaching Gov. Jack Markell's aggressive energy goals for Delaware.
"This is the kind of shovel-ready project the U.S. Government is looking for in the effort to help spur economic growth," Stockbridge added. "So, to help defray the cost for our customers, we are planning to aggressively pursue federal economic stimulus dollars in support of the initiative."
AMI will enable two-way communications between Delmarva Power and the customer. This will allow the company to know, for example, when service is interrupted and it will provide a means to give customers a significant amount of information about their energy use and help them make informed choices.
During the past several months, the company has successfully installed and operated more than 7,000 advanced electric meters and gas modules at residences in Delaware as part of the Field Acceptance Test. This expansion to about 85 commercial customers will enable the utility to gain a deeper perspective on the capabilities and performance of the equipment as Delmarva Power prepares to deploy the new technology to customers throughout the state.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to nearly 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware .