Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
NEWARK, DE. - Delmarva Power's Emergency Service Partnership Program recently completed mailing letters with a safety brochure, entitled "Electrical Safety for First Responders," to more than 140 fire departments throughout its service territory in Maryland and Delaware.
"From an operational perspective, our emergency services responders play a key role in partnering with us to keep the public safe," said Glenn Moore, Vice President, Delmarva Power's New Castle Region. "On any given day, underground lines may be struck and/or wires could be down for a variety of reasons. That is why sharing key safety information, which is contained in this brochure, helps us and helps them."
The brochure offers safety tips and suggested actions emergency services personnel should take when utilities are involved.
"Delmarva Power's Emergency Services Partnership Program helps provide a way to deliver an important message to first responders," Moore said. "This material promotes safety and reinforces the message to contact Delmarva Power as soon as possible when our facilities are part of your emergency, so we can dispatch the resources you need to make the situation safe."
Fire Departments in New Castle County also received safety tips on natural gas emergencies. Another mailing coming soon will be directed to local police departments.
For more information on the Emergency Services Partnership Program, contact Vince Jacono at Delmarva Power at 302-283-5884.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to nearly 500,000 electric delivery customers in Delaware and Maryland and more than 121,000 natural gas delivery customers in northern Delaware.