We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help.
Learn more here.
Please review the material below to understand the fees associated with your electric or gas service request.
Customers can be charged for certain types of work under the Delaware or Maryland Public Utility Commission Tariff. Your New Business Services representative can assess your individual request for possible charges. Please keep in mind that scheduling delays may occur if all required fees are not paid in a timely manner.
Gas main and service facilities will be extended to an applicant in accordance with the following provisions: General Economic Test.
The Company will make a capital investment in the total cost of new main and service facilities to serve the customer up to an amount equal to five times the additional estimated base annual revenue (EBAR) attributable to the customer. The Customer shall pay the cost, if any, in excess of the above limit.
The general economic test formula is: (Job Cost) - (calculated credit) = Customer Contribution
The gas distribution system has areas within the Delmarva territory that are capacity constrained and no additional load can be added to the existing infrastructure. The company will evaluate the least cost method to bring a supply main to feed the prospective customer, and this cost will be used in the general economic test formula. Customers can be charged for certain types of work under the Delaware or Maryland Public Utility Commission Tariff. Your New Business Services representative can assess your individual request for possible charges.