We are currently experiencing issues with our automated phone system and are working to resolve the issue. We apologize for the inconvenience. For Gas Emergencies please call 302-454-0317. To make a payment over the phone, you can call our dedicated payment line at 1-833-209-5486. The Delmarva Power Website and Mobile App are available to perform many self-service transactions.
Delmarva Power offers a program to certify master licensed electricians to remove and reinstall electric meters. This program is part of our commitment to improving the customer experience and making it easier for you to perform work on customer equipment. To become certified you will be required to sign an agreement that outlines terms and conditions for removing meters. Signing the agreement also relieves Delmarva Power of any liability in case of injury or damage associated with disconnecting and reconnecting meters. We are excited about the opportunity to partner with you so that you can more effectively and efficiently plan your work, and allow us to continue providing safe and reliability electric service.Here are answers to frequently asked questions regarding this program that you may find helpful.
You are required to have a master electrician license and must sign and return the agreement for the state in which you are licensed. Both MD and DE agreements are available by clicking one of the links below.
State of Maryland Electric Meter Removal Agreement
State of Delaware Electric Meter Removal Agreement
You can also contact one of the offices below to request a copy. Please sign the agreement and return using one of the following methods:
Distribution Engineering Department PO Box 9239 79NC27 Newark, DE 19714-9239 Phone: 302-454-4426 Fax: 302-454-4094 Email: ChristianaElectricianLine@delmarva.com
North East Commerce Center 2 Center Drive North East, MD 21901 Phone: 401-287-7151 Fax: 401-287-7149 Email: firstname.lastname@example.org
PO Box 159 2600 Centreville Road Centreville, MD 21617 Phone: 410-758-4151 Fax: 410-758-4140 Email: email@example.com
Engineering Department 29SC442530 North Salisbury BoulevardSalisbury, MD 21801Fax: 410-860-6077Email: firstname.lastname@example.org
Engineering Department700 East Dupont HighwayMillsboro, DE 19966Fax: 302-934-3306Email: email@example.com
Electricians are certified for three years from the date of the signed agreement.†
†Delmarva Power reserves the right to withdraw certification at any time in its sole and exclusive discretion.
As a certified electrician, you will be allowed to remove non-bolt in meters only. In addition, only one meter will be authorized to be pulled at multi-unit dwellings/apartment complexes or commercial multi-metered complexes. For all other meter types or to remove multiple meters, you must follow normal procedures for completing the work, which includes contacting us to remove the meter(s). There are no changes to the electrical inspection requirements with this program.
Yes, you must still contact our Distribution Engineering Department (Monday - Friday 7:00 AM – 3:30 PM) to notify us of the meter removal and reinstall dates (if different). If those dates change, you are required to contact us again with updated information.
You must notify the company at least 48 hours in advance.
Delmarva Power will remove the barrel lock before the scheduled meter removal date.
Once the meter is reinstalled, we will inspect and reseal the meter for safety and theft precautions.
Electricians who are not certified must contact Distribution Engineering to schedule an appointment for us to remove the meter. Please contact us if you have additional questions or would like more information on how to become a certified electrician. For after hour emergencies, please contact Customer Service at 1-800-375-7117.