Please know our Customer Care Center is experiencing longer than normal wait times to speak with a representative.
We recommend using our many self-service options, if possible. Did you know that you can review your account, pay your bill and perform many other actions with your account here on our website? Simply select ‘register now’ to create an on-line account. We thank you for your patience.
Whether you are building a new facility or upgrading current electric service, we want you to know that we are here to help.
The handbook provides a general guide for customers, contractors, architects, and engineers who plan to install electrical wiring or equipment that will be connected to our lines. Please note that these do not replace State, County or Municipal codes and regulations. Click here to view the handbook.
The brochures below are designed to help guide you through the various stages of the service connection process and keep your project on track. Use the checklists to make sure you have everything in order and the key activity guide to identify activities you and/or the company are responsible for completing.
Residential Brochure (Delaware)
Residential Brochure (Maryland)