Please know our Customer Care Center is experiencing longer than normal wait times to speak with a representative.
We recommend using our many self-service options, if possible. Did you know that you can review your account, pay your bill and perform many other actions with your account here on our website? Simply select ‘register now’ to create an on-line account. We thank you for your patience.
Login to your online account to sign up for personalized alerts and receive phone, email and text* messages that notify you of important information about your account and service.
*Message and data rates may apply
Sign up for proactive outage notifications by call, text or email. If you’ve provided your cell phone number, you can text several different messages to Delmarva Power at 67972 for more information about your outage.
Delmarva Power may choose to contact you if a severe-impact storm, such as a hurricane or blizzard, is expected in our service area to encourage you to prepare for potential outages. Sign up to receive a phone call, email or text by selecting your notification preferences through
Receive an email alert when your bill is ready to be viewed, when it’s scheduled to be paid or when your payment has posted.