We want to share a few options that can help you minimize a seasonal spike in your electric utility bill. We can’t control the weather, but we can help you prepare and manage your energy bills through flexible payment options and assistance programs.
Our budget billing program helps you budget energy costs over time so that monthly bills are more predictable – even in cold winter or hot summer months when energy use naturally rises. To sign up for budget billing, please call 1-800-375-7117 to speak with a customer care representative or sign up online. We can also suggest other payment options or offer reasonable payment arrangements, if you qualify.
Do you need help paying rent or associated utilities because of the COVID-19 pandemic? You may be eligible for rent and utility relief through the state of Maryland or your local government if COVID-19 has affected your ability to pay rent and utility bills.
Local jurisdictions in Maryland are operating rental and utility assistance programs independently. Please visit rentrelief.maryland.gov or call the Maryland Emergency Rental Assistance Call Center at 877-546-5595 to access the program details for your county and to apply for assistance.
Delmarva Power is committed to helping customers who are facing challenges with their electric bill. We are proud to partner with several local 501(c)3 non-profit organizations who provide energy assistance benefits to customers in Delmarva Power's service territory in Maryland.
The Good Neighbor Energy Fund is designed to help customers who are facing hardships. You can help a Delmarva Power Maryland customer in need of assistance with their electric bill by contributing to the fund. Delmarva Power matches customer contributions $1.00 for every $3.00 collected up to $70,000.
Want to contribute?
Delmarva Power Bill Pay
Whether you receive your bill electronically or through the mail, you can pay exactly $1.00 over your Delmarva Power bill amount and that dollar will be contributed to the Good Neighbor Energy Fund. The amount you contribute must be exactly $1.00 over your billed amount; amounts over $1.00 will not be recognized as a contribution and will result in a credit to your account.
You can make a $1.00 contribution each time you pay your Delmarva Power bill.
Each time you make a $1.00 contribution, the amount will be reflected on your Delmarva Power bill summary the following month.
Contact an Administering Partner Directly:
You can also make a donation in any amount you choose and as often as you'd like by contacting the one of the partner agencies directly:
The Salvation Army 407 Oak St. Salisbury, MD 21804 For more information, call (410) 749-3077
Cecil Heating Assistance Program P.O. Box 1160 Elkton, MD 21922-0195 For more information, call (410) 996-0241
Harford Community Action Agency 1321 B Woodbridge Station Way Edgewood, MD 21040-3830 For more information, call (410) 939-3535
Thank you for partnering with Delmarva Power and supporting the Good Neighbor Energy Fund! Together we can make a difference.
Low-Income Home Energy Assistance Program (LIHEAP)/ Maryland Energy Assistance Program (MEAP)*
The Office of People's Counsel, Maryland's state agency has created a toolkit and instructional videos to help Maryland residents apply for energy assistance during the pandemic: Energy Assistance Toolkit
Delmarva Power - Payment Plans and Assistance Programs video.
View the Delmarva Budget Billing video.