Evidentiary hearings in connection with Delmarva Power & Light Company's application for adjustments to its Maryland retail rates for the distribution of electric energy are scheduled for April 27- May 1, 2020. The evidentiary hearings shall begin at 10:00 a.m. You may access the Public Utilities Law Judge Division's YouTube Channel via the following link: https://www.youtube.com/channel/UCYK5mu0UMAUOqSQowRq2TIQ/. Visit www.psc.state.md.us for more information.
We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help.
Learn more here.
We want to share a few options that can help you minimize a seasonal spike in your electric utility bill. We can’t control the weather, but we can help you prepare and manage your energy bills through flexible payment options and assistance programs.
Our budget billing program helps you budget energy costs over time so that monthly bills are more predictable – even in cold winter or hot summer months when energy use naturally rises. To sign up for budget billing, please call 1-800-375-7117 to speak with a customer care representative or sign up online. We can also suggest other payment options or offer reasonable payment arrangements, if you qualify.
In addition to state-specific programs, we partner with the Salvation Army to offer energy assistance to our low-income customers through the Good Neighbor Energy Fund. Your donation helps families with their energy bills. Delmarva Power will match $1 for every $3 that is collected, up to $70,000.
To contribute to the fund, please contact one of these offices:
The Salvation Army 407 Oak St. Salisbury, MD 21804 For more information, call (410) 749-3077Cecil Heating Assistance Program P.O. Box 1160 Elkton, MD 21922-0195 For more information, call (410) 996-0241Harford Community Action Agency 1321 B Woodbridge Station Way Edgewood, MD 21040-3830 For more information, call (410) 939-3535
The Salvation Army 407 Oak St. Salisbury, MD 21804 For more information, call (410) 749-3077
Cecil Heating Assistance Program P.O. Box 1160 Elkton, MD 21922-0195 For more information, call (410) 996-0241
Harford Community Action Agency 1321 B Woodbridge Station Way Edgewood, MD 21040-3830 For more information, call (410) 939-3535
Delmarva Power - Payment Plans and Assistance Programs video.
View the Delmarva Budget Billing video.