Please know our Customer Care Center is experiencing longer than normal wait times to speak with a representative.
We recommend using our many self-service options, if possible. Did you know that you can review your account, pay your bill and perform many other actions with your account here on our website? Simply select ‘register now’ to create an on-line account. We thank you for your patience.
If you are ill, unable to manage your own business affairs or plan to be away from home for an extended period of time, you may designate a relative, friend, member of the clergy or other third party to receive a copy of your disconnection notice for non-payment.
The third party has no legal responsibility or obligation to pay the bill. However, that person can arrange payment of your bill or talk with our customer service representatives on your behalf.
If you would like to participate in this program, please complete the form below and return it to:
Delmarva Power Credit DepartmentDelmarva PowerCustomer Care Department5 Collins Drive, Suite 2048Carneys Point, NJ 08069
Delmarva Power Credit Department
Delmarva PowerCustomer Care Department5 Collins Drive, Suite 2048Carneys Point, NJ 08069
Please note that both parties involved must sign the form. If you have any questions regarding the application or the program, please call 1-800-375-7117.
