Please know our Customer Care Center is experiencing longer than normal wait times to speak with a representative.
We recommend using our many self-service options, if possible. Did you know that you can review your account, pay your bill and perform many other actions with your account here on our website? Simply select ‘register now’ to create an on-line account. We thank you for your patience.
Delmarva Power offers programs and services to help those in need, including energy assistance, help for customers with special needs, and ways for neighbors to help neighbors.
For those in need of energy assistance, there are programs available that can help.
If you are having difficulty in paying your utility bill, we may be able to help.
This service will extend the due date of your bill by 14 calendar days.
Designate a third party to receive copies of notices on your behalf.
Eligible customers can delay paying their current bill for 30 days.
Get a predictable monthly energy bill with our Budget Billing program.
Information on the Emergency Medical Equipment Notification Program.
Learn how to help your neighbors via gift payments.
Authorized users only.
Delmarva Power - Payment Plans and Assistance Programs video.
View the Delmarva Budget Billing video.