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We are currently experiencing issues with our automated phone system and are working to resolve the issue. We apologize for the inconvenience. For Gas Emergencies please call 302-454-0317. To make a payment over the phone, you can call our dedicated payment line at 1-833-209-5486. The Delmarva Power Website and Mobile App are available to perform many self-service transactions.

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Customer Guides

Customer Service

Energy Assistance (Delaware) (pdf)
Energy Assistance (Maryland) (pdf)
Helpful Ways to Save Money and Energy (pdf)
Helpful Ways to Save Money and Energy (Spanish) (pdf)
At Your Service (Delaware) (pdf)
At Your Service (Maryland) (pdf)
Delmarva Power Customer Handbook (pdf)

New or Upgraded Service

Commercial Brochure (pdf)
Residential Brochure (Delaware) (pdf)
Residential Brochure (Maryland) (pdf)
Residential Application - Gas and/ or Electric (pdf)
Residential Application - Gas and/ or Electric (Spanish) (pdf)
Approved Meter Sockets (pdf)

Safety

Weathering The Storm (pdf)
Weathering the Storm (Spanish) (pdf)
Working Safely Near Gas Facilities (pdf)
Working Safely Near Gas Facilities (Spanish) (pdf)
Stay Safe Around Electricity (pdf)
Stay Safe Around Electricity (Spanish) (pdf)
Stay Safe Around Natural Gas (pdf)
Stay Safe Around Natural Gas (Spanish) (pdf)
Call 8-1-1 Before You Dig (pdf)
Call 8-1-1 Before You Dig (Spanish) (pdf)
Emergency Medical Equipment Notification Program (pdf)
It Smells Bad for a Good Reason (pdf)