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Delmarva Power Prepared for Winter Storm

Wednesday, February 12, 2014

Utility prepared for possibility of significant heavy, wet snow; sleet; and ice

NEWARK, Del. – Delmarva Power is closely monitoring an approaching winter storm. The National Weather Service has issued a Winter Storm Warning for the Delmarva Peninsula that is expected to bring freezing rain; heavy, wet snow; and gusty winds into the service territory.  According to the National Weather Service, the total accumulation for our region is expected to be between 4 to 8 inches. Delmarva Power is preparing for the worst of the forecasts.

Heavy, wet snow; ice; and high winds can bring tree limbs into contact with power lines to cause power outages. Heavy rain and oversaturated soil can allow trees already weakened by previous storms to fall onto power lines and equipment to cause power outages. Outages can also occur due to drivers skidding into utility poles along wet roads.

In anticipation of the storm, Delmarva will have extra line and tree crews available, and the Call Center will be staffed overnight. In addition to internal crews, Delmarva has additional overhead line contractors already working on the system available if needed. Pepco Holdings Inc. (PHI), parent company for Delmarva Power, is also asking for more contractor support and has asked for 400 mutual assistance crews from other utilities. We have commitments for around 275 of these and they will be arriving on our system today. They will be assigned as needed. More than 1,000 Delmarva Power employees and contractors are prepared to meet Delmarva Power customers’ needs during this winter storm.  This existing force includes field crews, call center customer service representatives and support staff.

Safety is our No. 1 priority. We urge our customers to stay clear of working crews and any wires hanging loose from poles or lying on the ground. If you see a downed power line, stay away from it. Assume that all downed power lines are live and extremely dangerous. Customers are asked to please call in any outages and stay away from any downed wires. To report outages and downed wires, please call 1-800-898-8042 (New Castle, Cecil and Harford counties) or 1-800-898-8045 (Kent and Sussex counties and the Eastern Shore of Maryland). Follow the prompts and ask for a call back to confirm that power has been restored. Outages also may be reported through www.delmarva.com or through our mobile app. For natural gas emergencies in New Castle County, call 1-302-454-0317.

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