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Delmarva Power Prepares for Storms

Tuesday, September 18, 2012

Customers Urged to Prepare

SALISBURY, MD. – Delmarva Power is preparing for the arrival of severe storms today. High winds and heavy rain are expected to sweep across the region, which could cause interruptions in electric service.

In advance of this severe weather, the utility urges customers to prepare for the possibility of widespread and extended power outages. Customers should report their power outages or natural gas emergencies to Delmarva Power by calling:

  • Delaware: New Castle County: 1-800-898-8042; Kent and Sussex counties: 1-800-898-8045
  • Maryland: Cecil and Harford counties: 1-800-898-8042; Eastern Shore: 1-800-898-8045
  • Natural gas emergency in New Castle County, Del.: 302-454-0317

Delmarva Power also urges customers to be safe. Here are some tips:

· Stay away from downed wires. They could be energized and electrical contact could be fatal.

· Avoid crews working in the street. This will help maintain safety in the area and allow crews to focus on restoring service.

· Have adequate prescription medicines or infant supplies on hand.

· If you or someone you know uses life-support equipment that requires electricity to operate, identify an alternate location with emergency power capabilities and make plans to go there during an extended outage if necessary.

· Assemble an emergency “storm kit.” Include a battery-powered radio or television, flashlight, a first-aid kit, battery-powered or windup clock, extra batteries, special needs items, an insulated cooler and a list of important and emergency phone numbers.

· Keep at least a three-day supply of non-perishable foods and bottled water and have a hand-operated can opener.

· Have a telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate, and won’t work if there is an outage.

· Protect your electronic equipment. Unplug sensitive electronics or plug computers and other sensitive equipment into surge suppressors, and consider a UPS (uninterruptible power supply) for temporary battery backup power.

· Turn off power to flood-prone basement appliances if it is safe to do so. However, if you have an electrically operated sump pump, you should not turn off your power.

· Tune in to local news broadcasts for the latest weather and emergency information.

· Follow the advice of your local emergency management officials.

· Take cover if necessary.

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Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 124,000 natural gas delivery customers in northern Delaware .