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Delmarva Power Continues to Prepare to Deal with Nor’easter

Saturday, October 29, 2011

Customers Asked to Be Prepared

SALISBURY, Md. - Delmarva Power continues to monitor a nor’easter that is moving through Delaware and Maryland. Delmarva Power has scheduled additional crews, including tree trimming crews and support personnel, to work throughout the storm. In addition, extra crews are on call to assist with the restoration effort as needed.
In some areas, weather forecasts are calling for the potential of heavy wet snow, which when combined with leaves that remain on trees will add to the weight of the limbs leading to possible contact with poles and wires and resulting in power outages. Motorists are urged to use extra caution when driving in inclement weather since outages can occur due to drivers skidding into utility poles.

If Power Goes Out

Customers are asked to call Delmarva Power to report an outage, a gas emergency and if they see a downed or damaged power line, even if their neighbors have already called the company. Delmarva Power’s automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.

The numbers to call are:

· Delaware : New Castle County: 1-800-898-8042; Kent and Sussex counties: 1-800-898-8045

· Maryland : Cecil and Harford counties: 1-800-898-8042; Eastern Shore: 1-800-898-8045

· To report a Delmarva natural gas emergency in New Castle County, Del.: 302-454-0317

Generally, the power restoration sequence is:

  • Downed live wires or potentially life-threatening situations and public health and safety facilities without power
  • Transmission lines serving thousands of customers
  • Substation equipment
  • Main distribution lines serving large numbers of customers
  • Secondary lines serving neighborhoods
  • Service lines to individual homes and businesses

Delmarva Power urges customers to stay safe and be prepared. Here are some additional tips:

  • Assemble an emergency storm kit. Include a battery-powered radio or television, flashlight, first-aid kit, battery-powered or windup clock, extra batteries, non-perishable food, manual can opener, bottled water, any necessary medications and a list of emergency phone numbers.
  • Maintain a supply of extra blankets.
  • Ensure that all household members have a warm coat, gloves, hat and water-resistant boots.
  • Make sure your home has a telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate, and won’t work if there is an outage.
  • Identify a place for emergency shelter in case of an extended outage. It is important that customers with special needs or their caregivers take responsibility to make arrangements ahead of time to prepare for potentially long-lasting service interruptions.

Additional information may be found at www.delmarva.com.

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Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 122,000 natural gas delivery customers in northern Delaware .