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Delmarva Power Restores Power for More Than 99 Percent of Customers Impacted by Hurricane Irene

Wednesday, August 31, 2011

Utility Urges Customers to Continue to Report Power Outages

WILMINGTON, Del. – With power restored for more than 99 percent of customers impacted by Hurricane Irene, Delmarva Power urges all customers without power to continue to report outages.

The company continues to dispatch crews to localized outage areas in parts of Maryland and Delaware. The extensive damage associated with these outages makes restoring service especially challenging. The majority of remaining outages affect individual customers. Heavily damaged areas where Delmarva Power continues to work today (8/31/11) include Kent, Queen Anne's and Harford counties in Maryland; and northern New Castle County in Delaware.

Other areas that recorded high outage numbers during and after the storm include: Talbot, Wicomico, and Somerset counties in Maryland and Sussex County in Delaware.

Large fallen trees caused most of the damage to the electrical equipment at these sites.

Delmarva Power appreciates customers’ patience and cautions that new outages may occur as tree limbs continue to fall and disrupt service and crews switch main power lines off and on to allow them to work safely.

Delmarva Power expects to restore service to all of the estimated 164,000 customers who impacted by the hurricane by noon Thursday. However, most of the remaining customers without power will have their service restored before that time.

Customers may report outages at www.delmarva.com or by calling:

  • Delaware: New Castle County: 1-800-898-8042; Kent and Sussex counties: 1-800-898-8045
  • Maryland: Cecil and Harford counties: 1-800-898-8042; Eastern Shore: 1-800-898-8045
  • To report a Delmarva natural gas emergency in New Castle County, Del.: 302-454-0317


To keep up-to-date, customers are encouraged to visit the Delmarva Power website frequently at www.delmarva.com and review the outage map, follow us at www.twitter.com/Delmarva PowerConnect and listen to local radio stations for updates.

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Delmarva Power, a public utility owned by Delmarva Power Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware .