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Delmarva Power Prepared for Latest Wintry Mix

Monday, February 21, 2011

Wet Snow Can Bring Tree Limbs into Contact with Power Lines Causing Outages

Customers Should Be Prepared

SALISBURY, Md. Delmarva Power is prepared for the latest wintry mix that is predicted to hit the Delmarva Peninsula Monday night and Tuesday morning.

Delmarva Power will coordinate its power restoration efforts with area emergency management personnel.

Customers are asked to call Delmarva Power to report an outage, a gas emergency and/or if they see a downed or damaged power line. The numbers to call are:

· Delaware: New Castle County: 1-800-898-8042; Kent and Sussex counties: 1-800-898-8045

· Maryland: Cecil and Harford counties: 1-800-898-8042; Eastern Shore: 1-800-898-8045

· To report a Delmarva Power natural gas emergency in New Castle County, Del.: 302-454-0317

Delmarva Power’s automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.

Once the storm subsides, crews will survey the electric system to assess the damage. As with plowing roads, it is not possible to clear side streets before the main roads are cleared. To that end, in the event our system is damaged by severe weather, Delmarva Power will repair equipment that will restore the largest numbers of customers first. Generally, the power restoration sequence is as follows:

  • Downed live wires or potentially life-threatening situations and public health and safety facilities without power;

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  • Transmission lines serving thousands of customers;
  • Substation equipment;
  • Main distribution lines serving large numbers of customers;
  • Secondary lines serving neighborhoods; then
  • Service lines to individual homes and businesses.

Delmarva Power urges customers to stay safe and be prepared. Here are some additional tips:

  • Assemble an emergency storm kit. Include a battery-powered radio or television, flashlight, first-aid kit, battery-powered or windup clock, extra batteries, non-perishable food, manual can opener, bottled water, any necessary medications and a list of emergency phone numbers.
  • Maintain a supply of extra blankets.
  • Ensure that all household members have a warm coat, gloves, hat and water-resistant boots.
  • Make sure your home has a telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate, and won’t work if there is an outage.
  • Identify a place for emergency shelter in case of an extended outage. It is important that customers with special needs or their caregivers take responsibility to make arrangements ahead of time to prepare for potentially long-lasting service interruptions.

Additional information may be found at www.delmarva.com.

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Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware .