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Delmarva Power Copes with Another Storm

Wednesday, February 10, 2010

New Storm Brings New Outages

SALISBURY, Md. – Delmarva Power crews are working to restore power to customers affected by outages from today’s new winter storm. Repair crews have been working 16-hour shifts since last weekend’s storm left more than 50,000 customers in Delaware and Maryland in the dark. Power had been restored to most of those customers by early this morning, but this latest storm has caused another batch of outages.

Due to poor visibility and hazardous driving conditions, Delmarva Power has temporarily ordered its linemen off the roads in central and southern Delaware and on the Eastern Shore of Maryland. That means electric service restoration work has been suspended in those regions for the time being.

“Safety remains our number one concern as we attempt to restore power to affected customers,” said John Allen, Delmarva Power Bay Region Vice President.

The new storm brought with it new outages which are expected to climb throughout the day as the winds become more severe. Trees still laden with snow from last weekend’s storm are likely to cause new problems from broken limbs and entire trees that fall into the lines. Also, the new snow will make it much more difficult for crews to reach new outage locations.

To help customers stay safe until their power is restored, Delmarva Power offers the following safety guidelines and tips:

Make a plan for what to do if your power goes out.

• If your household includes small children, elderly or frail persons or someone with serious health issues, consider taking shelter somewhere warm—stay with relatives or friends, or go to a hotel.


• If a member of your household is dependent on electrical medical devices for their well-being, plan to relocate that person to a place of safety that has uninterruptible power. If possible, take action before the storm gains momentum.

Prepare an emergency kit for you and your household – including pets. Make sure it includes:

o Flashlights; fresh batteries; a battery-powered radio and/or television set; and a battery-powered clock.

o A three-day supply of nonperishable food, along with a hand-operated can opener.

o Three gallons of drinking water per person – and per pet.

o Extra tap water for flushing and washing if you rely on well water.

o Extra blankets and sleeping bags in case you lose heat.

o A first-aid kit and extra prescription drugs.

o A telephone with a cord (that plugs into the wall) or a fully charged cell phone to use for emergency calls. Cordless land-line phones will not work when power is out.

Safety Guidelines

Electrical Safety – The storm has brought down power lines across our territory. Assume that all power lines and electrical equipment are “live.”

· Stay away from downed power lines and call 1-800-898-8045 to report downed or damaged wires. Stay away from standing water, and make sure children and pets are kept safely away.

· Turn off electric appliances and lights; leave one light on so you know when power has been restored.

· Do not attempt to move downed or damaged power lines with branches, boards, etc.

· Clear snow away from appliance intake and exhaust vents to maintain proper airflow ventilation. Blowing and drifting snow can clog such vents and create a fire hazard.

Generators, Fireplaces and Grills

• If you use a generator to supply backup power, operate it safely. Do not operate indoors, in a garage or near doors or windows to avoid exposure to deadly carbon monoxide.


• If possible, appliances should be connected directly to small portable generators by an extension cord rather than through home wiring. Customers should consult the generator’s instruction manual for proper installation, operation and maintenance. The installation should be inspected by a qualified electrician.

• Do not burn charcoal indoors, even if you have a fireplace. Burning charcoal indoors can expose you to deadly carbon monoxide.

• If you use a grill, use it outside. If you use a fireplace, burn only the fuel it was designed for.

Candles and Portable Gas or Kerosene Heaters

Candles can be hazardous and even deadly if not used properly; Pepco does not recommend the use of candles. Portable fuel-burning heaters pose the same dangers as candles.

• Use a battery-powered flashlight, lantern or other device if your lights go out.

• If you do use candles, keep them away from flammable items such as curtains, clothing, papers or other potentially flammable material.

• If you use portable heaters, follow the manufacturer’s instructions and use the same safety precautions as for candles. In addition, ensure adequate ventilation of any room where such heaters are in operation.

• Never leave candles or heaters unattended - especially around children or pets - and extinguish them carefully before leaving the room.

Food Safety

· Keep freezer and refrigerator doors closed; open them only when absolutely necessary. Food will stay frozen for 36-48 hours in a fully loaded freezer if you keep the door closed.

· A half-full freezer will generally keep food frozen for 24 hours.

· More information on keeping food safe is available from the U.S. Department of Agriculture Web site: http://www.fsis.usda.gov/News_&_Events/NR_032409_01/index.asp.

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Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware .