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Delmarva Power's Top Restoration Priority is Public Health and Safety

Saturday, February 06, 2010

Delmarva Power Working with Local Public Officials to Access Hard Hit Areas

SALISBURY , Md. – The severe winter storm continues to cause widespread outages, particularly for Delmarva Power customers in Sussex County, Del. and Lower Shore areas in Maryland.

“Our first priority is public health and safety. We are working with public officials in this effort,” said Gary Stockbridge, President, Delmarva Power Region. “The high winds and heavy wet snow continue to cause extensive damage, resulting in widespread outages.”

Stockbridge said the company’s restoration efforts will continue around the clock until all power has been restored. The strong winds and snow have caused significant damage including fallen tree limbs and whole trees which have brought down power lines and damaged utility poles.

“Restoring electric service as quickly and safely as possible in the communities we serve is our priority,” Stockbridge said. “Weather conditions and travel are extra challenging for our crews, but we will continue to work around the clock until every customer is restored.”

As of 4 p.m. today, Delmarva Power had approximately 23,230 customers without power. The majority of these outages are in Sussex County, Del., where there has been extensive damage to the system, but there are increasing numbers of outages throughout the region. The combination of high wind gusts and the accumulation of snow are making restoration efforts extremely difficult.

“ This is going to be a multi-day restoration event and we are working closely with local community leaders in this effort,” Stockbridge said. “Customers who have been impacted by the storm may want to consider making alternate plans, but do so with caution and be safe.”

While exact estimated restoration times have not been set, company officials said some customers might not have power restored until sometime Monday evening (2/8/10).

Delmarva Power continues to clear up as many outages as quickly and safely as possible. The restoration process focuses first on restoring the largest groups of customers first.


The priorities are:

o Downed live wires or potentially life-threatening situations

o Public health and safety facilities without power

o Transmission lines serving thousands of customers

o Substation equipment

o Main distribution lines serving large numbers of customers

o Secondary lines serving neighborhoods

o Service lines to individual homes and businesses

Customers can report power outages by calling 1-800-898-8045.

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Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware .