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Delmarva Power Stresses Safety During the Storm

Friday, February 05, 2010

Be Mindful of Utility Crews; Drive Carefully to Minimize Chances of Pole Accidents

SALISBURY, Md. – Delmarva Power crews will be out on the roads traveling and restoring power to customers who lose service during this weekend’s winter storm. Safety is always our foremost concern for our customers and our crews. During extreme weather conditions, which could include high winds, Delmarva Power crews may temporarily discontinue aerial restoration work until it is safe for them to resume. While we work to restore power, we urge motorists to be extra cautious to ensure safety for themselves and the utility crews who are working near area roadways. Safe driving also minimizes the chances of motorists hitting utility poles, which can happen along icy roads during and after winter storms.

Customers should not depend on neighbors to report their outages. To report power outages, call Delmarva Power:
Delaware: New Castle County – 1-800-898-8042; Kent and Sussex counties: 1-800-898-8045.
Maryland: Cecil and Harford counties – 1-800-898-8042; Eastern Shore: 1-800-898-8045.
To report a Delmarva Power natural gas emergency in New Castle County, call 302-454-0317.
Delmarva Power also reminds customers to follow these important safety tips:

• Never attempt to remove trees or limbs from any utility line. Treat all fallen wires as if they are energized.
• If using a portable generator during a power outage, always operate it outside, away from doors and windows to prevent deadly carbon monoxide fumes from entering the home.
• If a home has a heat pump, clear the ice and snow away from the unit so that air can circulate properly. 
• It is important that customers with special needs or their caregivers take responsibility to make arrangements ahead of time to prepare for potentially long-lasting interruptions in service.

Additional weather, outage and safety information may be found at www.delmarva.com.


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Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware.