• Winter is Coming; Delmarva Power is Ready

    Nov 14, 2017

    NEWARK, Del. (November 14, 2017) – Delmarva Power has taken essential steps to prepare its system and conduct drills to test its emergency processes and procedures – all to provide safe and reliable service to its customers this winter. During the past few months, the company has completed hundreds of tasks including inspecting and enhancing existing electric and natural gas equipment, installing new smart equipment to help reduce outages, and performing necessary tree trimming.

    “The work we performed during the past few months is essential to our efforts to make the system more weather resistant and less vulnerable to storm damage,” said Gary Stockbridge, Delmarva Power region president. “Our customers expect us to keep the lights on and the gas flowing, and this work will help us do that through the cold winter months.”

    Since 2016, Delmarva Power has spent more than $380 million to modernize and enhance its electric and natural gas system for its customers. This work has resulted in fewer power outages, as well as faster responses than ever before to outages that do occur.

    Delmarva Power also conducts emergency response drills and completes testing of computer and emergency systems as part of its winter preparedness program. Employees from across the company, including those who work in the field and those who provide back-office support, review and drill emergency processes and procedures to help ensure safe and efficient responses to storms or emergencies.

    As part of the Exelon family of companies, Delmarva Power also shares best practices with its sister utilities – Atlantic City Electric, Pepco, BGE, ComEd, and PECO – and participates in collaborative emergency response training exercises to ensure the company can provide seamless support and resources to another Exelon utility during storm or emergency restoration efforts.

    The mutual assistance strength within the Exelon family was evident during winter storm Stella in March 2017. In addition to the 1,450 personnel Delmarva Power mobilized, the company had assistance from its sister Exelon utilities. This helped Delmarva Power fully restore power within 48 hours to more than 130,000 customers who reported that they lost electrical service due to winter storm Stella.

    Just as Delmarva Power prepares for winter, the company also encourages its customers to be ready.

    Delmarva Power customers should:

    • Assemble an emergency storm kit. Include a battery-powered radio or television, flashlight, a first-aid kit, battery-powered or windup clock, extra batteries, special-needs items, an insulated cooler, and a list of important and emergency phone numbers.
    • Keep at least a three-day supply of nonperishable food and bottled water and have a hand-operated can opener available.
    • Protect your electronic equipment.
    • Plug computers and other sensitive equipment into surge suppressors, and consider a UPS (uninterruptible power supply) for temporary battery backup power.
    • Identify a safe alternate location in case of an extended outage.
    • Tune to local news broadcasts for the latest weather and emergency information.
    • Follow the advice of local emergency management officials.
    • If candles and heaters are used, never leave them unattended and watch children and pets who could knock them over.
    • Never operate a generator indoors.

    Readers are encouraged to visit The Source, Delmarva Power’s online news room. Find additional information by visiting www.delmarva.com, on Facebook at www.facebook.com/delmarvapower and on Twitter at www.twitter.com/delmarvaconnect. Delmarva Power’s mobile app is available at www.delmarva.com/mobileapp.