• Delmarva Power Ready for Tropical Storm Hermine

    Sep 01, 2016

    NEWARK, Del. (Sept. 1, 2016) – Delmarva Power (DPL) is monitoring the path of Tropical Storm Hermine and taking steps to prepare in case the anticipated heavy rain and strong winds cause service interruptions.

    If the storm gains strength, it could damage the electric system and cause power outages. If outages occur, DPL will work around the clock to restore power, though as always restoration will not begin until it is safe for crews to perform work. When winds exceed 35 mph, work from bucket trucks is suspended until it is safe for crews to continue.

    In addition to 200 internal linemen, DPL has around 100 overhead line contractors and tree crew personnel as well as crews from its sister utilities Atlantic City Electric and Pepco available to assist in any restoration effort. Should Delmarva Power need extra assistance, the merger with Exelon allows for shared resources from other nearby companies in the Exelon family, including Baltimore Gas & Electric and PECO in Philadelphia.

    “As we approach the height of Hurricane Season, Delmarva Power remains committed to preparing for every potential storm that could impact our customers and service territory,” said Gary Stockbridge, Delmarva Power Region President. “We will safely and effectively utilize all of our resources if widespread outages occur from Tropical Storm Hermine,” added Stockbridge.

    Delmarva Power is also in contact with local emergency management officials and our call centers are staffed and prepared for this event.  

    DPL customers can prepare for the storm by being ready for any outages. DPL asks customers to have an emergency kit, including a flashlight, battery-powered radio, extra batteries, non-perishable food, bottled water, manual can opener, cash, any essential medications and a list of important phone numbers. All items can be placed into a large cooler which can be used at home and is easy to grab if a person has to leave home quickly.

    Customers are also encouraged to identify a safe alternate location in case of an extended outage; tune to local news broadcasts for the latest weather and emergency information and follow the advice of local emergency management officials.

    If a personal generator is needed, never use indoors or inside an attached garage. A portable generator is an internal combustion engine that exhausts a deadly gas called carbon monoxide or CO. Also, do not connect a generator directly to the home's wiring. If a generator is plugged into the electrical circuits of a home, power can back-feed into the utility company lines which can injure or kill utility workers fixing downed power lines. It also can cause downed lines to re-energize.  

    Customers are asked to please report any outages and to stay away from any downed wires.​ To report outages and/or downed wires, please call 1-800-898-8042, follow the prompts, and please ask for a call back to confirm that power has been restored. Outages also may be reported through delmarva.com or through the company’s mobile app. Delmarva Power natural gas emergencies in New Castle County, DE. can be reported by calling 1-302-454-0317.

    DPL also provides a “Weathering the Storm Fact Sheet” that can be downloaded from its website delmarva.com

    For more information about Delmarva Power, visit delmarva.com. Follow us on Facebook at facebook.com/delmarva and on Twitter at twitter.com/delmarvacconnect.

    Our mobile app is available at delmarva.com/mobileapp.