NEWARK, Del. (June 30, 2016) – Delmarva Power reminds home and business owners to
practice safety when someone claiming to represent a business contacts them
either in person or by telephone, especially during the summer season.
Recently, Delmarva Power has been
alerted to an uptick in scam activity within the State of Delaware. As such,
information from law enforcement officials and other utilities has indicated
that “scammers” are targeting not only residents, but also commercial
businesses. It has been reported that “scammers” are telling business owners
that the location's electric service account is delinquent and it will be
shut-off for non-payment unless the business purchases a "Green Dot Money
Pack" for a specific amount dictated by the “scammer” from stores
including CVS, Rite Aid and WaWa and even supermarkets.
Victims are then given instructions
to call a “scammer” telephone number with the card’s account number and pin.
Once the “scammer” obtains the card’s identifying information, the value is
then downloaded, swept and stolen. These transactions are untraceable.
Many companies, including Delmarva
Power, will contact customers in person or via phone for various reasons. If
someone claims to represent a company, whether the company is Delmarva Power or
another entity, it is important that customers take precautions to verify the
person is affiliated with the company, especially if that person is requesting
an immediate monetary payment.
When addressing past due accounts
Delmarva Power never endorses a specific form of payment. Instead, multiple
payment options are always given to the customer.
Delmarva Power advises customers to ask for official photo
identification from any person who shows up at their door. Employees from
reputable companies, such as Delmarva Power, will carry official company
identification cards. If proper identification cannot be produced, customers
should notify police and the company with whom the individual claims to be
Similarly, if someone calls saying
they represent a certain company, customers should ask them to verify their identity
and affiliation. If customers have any doubt about the validity of a person’s
claim to represent Delmarva Power, they should call the company immediately at
1-800-375-7117 and an official Delmarva representative will gladly assist you.
Find additional information by
visiting www.delmarva.com, on Facebook at
www.facebook.com/delmarvapower and on Twitter at
www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.