A PHI Company

We're connected to you by more than power lines.

Frequently Asked Questions

Natural Gas Service

Have questions about installing natural gas in your home or neighborhood, or gas reliability improvements? Click the links below to read, download or print answers to frequently asked questions.



Know what's below. Call 811 before you dig.
811 Call Before You Dig

Additional questions/inquiries can be directed to the Gas Customer Office Team at 302-429-3376, our Residential Gas Customer Coordinator at (302) 429-3813, or the Commercial and Industrial Customer Coordinator at 302-429-3050.

For Natural Gas Emergencies in New Castle County only, call 302-454-0317.