Frequently Asked Questions
Natural Gas Service
Have questions about installing natural gas in your home or neighborhood, or gas reliability improvements? Click the links below to read, download or print answers to frequently asked questions.
- Making the Switch to Natural Gas
- Gas Reliability Improvements
- Registration Instructions for Builders
Know what's below. Call 811 before you dig.
Additional questions/inquiries can be directed to the Gas Customer Office Team at 302-429-3376, our Residential Gas Customer Coordinator at (302) 429-3813, or the Commercial and Industrial Customer Coordinator at 302-429-3050.
For Natural Gas Emergencies in New Castle County only, call 302-454-0317.