A PHI Company

We're connected to you by more than power lines.

Emergency Contact Information

Outages and Emergencies

To report a power outage or other electrical emergency such as a downed wire, pole accident, or tree limb on a wire, please call:

New Castle County (DE) and
Cecil and Harford Counties (MD)
Kent and Sussex Counties (DE) and the
Eastern Shore of Maryland

To report a natural gas emergency

New Castle County (DE)

For hearing impaired customer with gas or electrical emergencies

TTY: 1-800-822-1200

We regret that we cannot respond to outages reported by e-mail.