Meters Tested Annually for Accuracy
Atlantic City Electric routinely tests its meters for accuracy. Every year, we conducts an annual sample test of meters, these tests are based on Atlantic City Electric’s stringent internal testing procedures and compliance with New Jersey Board of Public Utilities requirements.
In conducting its annual meter tests, the acceptable meter accuracy is plus or minus 2 percent, i.e. 98% - 102%
Nothing is more important to us than the trust of our customers. We want our customers to be confident that their billing information is accurate. We encourage customers that have billing questions to take a look at their account information in My Account, our online energy management section of the Web site. If your questions aren’t answered, we always welcome customers to call our Customer Service line at 1-800-642-3780 and discuss their individual case.