A PHI Company

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Browser Support

Optimizing Your System Settings for Viewing Bills

Various browsers interpret information from web pages differently. Due to the differences in browsers, various pages within our ebill tool may act differently.

We recommend that you use:

  • Microsoft Internet explorer 6.0  and above
  • Firefox 3.X and above
  • Mac users should use Safari version 4.04 or greater
  • Chrome 5.0.375.99 or greater

Setting screen size to optimal resolution
Your electronic statement is designed to be viewed at a monitor resolution of 1024 x 768 pixels. if you are not viewing the full width of the bill and must scroll to the right to see the complete bill, you should change your monitor settings. Complete the following steps to change your settings:

Windows

  1. Open Control Panel from the Start button.
  2. Double-click the Display icon.
  3. Select the Settings tab.
  4. Slide the Screen Resolution control to at least the 1024 x 768 pixel setting.
  5. Click the OK or Apply button. If the monitor resolution setting is acceptable
  6. Click OK until the setting is accepted and the new resolution is displayed.

Macintosh

  1. Select Control Panels under the Apple icon.
  2. Select Monitors and Sound.
  3. Set the resolution to 1024 x 768 or higher in the Resolution box.
  4. Close the Monitors and Sound window.

iMac

  1. Select Control Panels under the Apple icon.
  2. Select Monitors.
  3. Set the resolution to 1024 x 768 or higher in the Resolution box.
  4. Close the Monitors window.