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Peak Energy Savings Credit

Reduce energy use on Peak Savings Days this summer and earn a credit off your bill.


When the temperature goes up in summer so does the demand for electricity. The Peak Energy Savings Credit lets you earn a credit off your bill when you reduce your electricity use on specially designated Peak Savings Days.


Here's what you need to do:



NO ENROLLMENT NECESSARY. When a Peak Savings Day is announced you'll automatically receive a phone call giving you the hours for reducing your energy use. You can also choose to be notified by email or text.
  
TAKE ACTION. Reduce your energy use below your baseline during the specific hours of the Peak Savings Day to earn a credit off your bill.
  
VIEW YOUR CREDIT. You'll see your credit on your next bill or online through My Account at delmarva.com/myaccount.

 


Peak Savings Days take place between June and September, typically occur between noon and 8:00 p.m., and usually last a few hours. During these periods, you will receive a credit of $1.25 off your bill for every kilowatt hour (kWh) you reduce your energy below your baseline. The more energy you save below your baseline, the larger your credit will be.

Saving energy on Peak Savings Days can be as simple as turning off lights, waiting to run your clothes dryer until later or setting the temperature on your thermostat a few degrees higher. You can also save energy on Peak Savings Days by signing up for our Energy Wise Rewards program. You do not need to enroll to participate in the Peak Energy Savings Credit, and you can customize your notification settings to receive updates on when Peak Savings Days will occur by visiting My Account.

 


  1. What is the Peak Energy Savings Credit (PESC)?
    The Peak Energy Savings Credit is designed to help you reduce your energy use when demand for electricity is at its highest. We made it rewarding for customers like you, by offering credits off your bill when you reduce your energy use at home during Peak Savings Days. Reducing your energy use is also rewarding for the environment, because lowering the demand for energy helps to conserve resources.
  2. Do I have to enroll in the Peak Energy Savings Credit? How do I find out about a Peak Savings Day?
    No enrollment is needed. Customers can decide to reduce their energy use for a particular day. Customers receive a phone call the day before an event with specific hours to save energy. You can change your notification from the phone number on your account to a text message, an email, or to another phone number on My Account at delmarva.com, or by calling 1-800-375-7117. You can pick up to two notification preferences. There is no penalty if you choose not to participate in the Peak Energy Savings Credit.
  3. How do I earn a credit off my bill with the Peak Energy Savings Credit?
    You'll receive a credit of $1.25 off your bill for every kilowatt hour (kWh) you reduce your energy use below your baseline on Peak Savings Days. The more you reduce your energy use below your baseline during a Peak Savings Day, the larger your credit will be. You can see your preliminary credit amount by logging on to My Account at delmarva.com or on your next monthly bill.
  4. How is my baseline determined?
    The baseline is an average of your three days with the highest energy use during the prior 30-day period. This excludes the day prior to a Peak Savings Day, previous Peak Savings Days, weekends and holidays. Your energy use can change daily, so you'll have a specific baseline for each Peak Savings Day.
  5. How much money can I save with the Peak Energy Savings Credit?
    The amount that you save depends on how much you are able to reduce your energy use below your baseline on a Peak Savings Day. Your baseline is the energy use level you need to be under during a Peak Savings Day to be eligible for a credit off your bill.
  6. When do Peak Savings Days happen?
    Think of those summer days when air conditioners are running everywhere and people are doing whatever they can to beat the heat. That usually results in higher (or "peak") demand for electricity. You will most likely have several opportunities to save during Peak Savings Days depending on how many very hot days we experience this summer. Peak Savings Days typically occur between noon and 8:00 p.m., and usually last a few hours.
  7. How can I reduce the amount of energy I use?
    That's as simple as turning off lights, waiting to run your clothes dryer until later or setting the temperature on your air conditioner a few degrees higher. Avoid using appliances such as dishwashers, electric stoves, televisions or clothes washers. Closing blinds and drapes can also help. Unplug unnecessary electronics, which can use electricity even when they are not turned on. Click here to learn more energy saving tips.
  8. What if I don't reduce my energy use?
    We understand that there may be days when you may not want to reduce your electric use, such as when you have visitors. There is no downside to the Peak Energy Savings Credit. If you don't reduce your energy use during a Peak Savings Day there is no penalty of any kind.
  9. Where can I view my Peak Energy Savings Credit bill credit?
    Log on to My Account at delmarva.com/myaccount after a Peak Savings Day to view your credit online. Your credit will also appear on your next bill.
  10. What if I am not enrolled in My Account? Can I still participate in the Peak Energy Savings Credit?
    You don't have to use My Account, but using My Account has many benefits. You can see your daily energy use, your projected bill as of a specific date, and use calculators to learn how to save money and energy. Please feel free to call our Smart Meter Information line at 1-800-375-7117 and ask a customer care representative for your Peak Energy Savings Credit baseline. You will also be able to see your credits on your monthly bill.
  11. I'd like to reduce my energy use, but what if I am sensitive to temperature changes? How can I participate?
    On Peak Savings Days, you can decide how you want to reduce your energy use. If you are sensitive to temperature changes, remain comfortable when you reduce your energy use. There are many other ways to reduce energy to save money during a Peak Savings Day, such as waiting to run appliances, turning off lights, closing your blinds, and turning off unused electronics. For helpful energy saving tips, log on to My Account at delmarva.com.