Violent storms are more frequent in a changing world, and it is essential to be prepared. For all of us at Pepco, that means planning thoroughly before weather threatens, responding quickly when a storm hits, and restoring power as safely and quickly as possible in the event of an outage.
When the weather is nice it's easy not to give a second thought to preparing for storms. But thinking ahead can give you peace of mind when weather turns threatening.
We want to help you be prepared before, during and after storms.
Hurricanes normally strike
during the summer and fall, particularly along the Atlantic and Gulf Coast.
These massive storms can bring rains, flooding and destructive winds with
speeds of up to 190 miles per hour.
Tornadoes are strong, spinning wind tunnels
that can travel across land and water. They are also called twisters or
cyclones. These storms can take down or remove utility lines and disrupt power.
A thunderstorm may have heavy
rains, strong winds, thunder or lightning. These can all disrupt power lines or
strike poles, which may cause temporary outages.
High winds, heavy snow and
icy conditions can cause downed power lines or vehicle collisions with poles
that may lead to temporary service outages.
Every day, we work hard to provide you with safe, economical and
reliable electric service but, despite our best efforts, occasional power
outages are unavoidable and
it is essential to be prepared.
Develop and practice an emergency plan with everyone in your
Make sure that everyone in your household knows what to do in
the event of an outage, especially unplanned outages caused by severe weather,
including where to find your emergency storm kit. You can find more information
on becoming prepared for a storm outage by reviewing our Storm Handbook.
Please check to make sure your current telephone number is
displayed on your Delmarva account so that our automated Outage Management System
(OMS) system can identify you and record your outage when you call. You can update your information by calling
If you or someone you know uses life-support equipment that
requires electricity to operate, identify a location with emergency power
capabilities and make plans to go there or to a hospital during a prolonged
outage. If you have not done so previously, please contact our customer care service center at 1-800-375-7117 to enroll in
our Emergency Medical Equipment Notification Program.
If your power does go out, these are the key steps to take:
You can also download and print our Weathering the Storm Fact Sheet.