Violent storms are more frequent in a changing world, and it is essential to be prepared. For all of us at Delmarva Power, that means planning thoroughly before weather threatens, responding quickly when a storm hits, and restoring power as safely and quickly as possible in the event of an outage.
When the weather is nice it's easy not to give a second thought to preparing for storms. But thinking ahead can give you peace of mind when weather turns threatening.
We want to help you be prepared before, during and after storms.
Hurricanes normally strike during the summer and fall, particularly along the Atlantic and Gulf Coast. These massive storms can bring rains, flooding and destructive winds with speeds of up to 190 miles per hour.
Tornadoes are strong, spinning wind tunnels that can travel across land and water. They are also called twisters or cyclones. These storms can take down or remove utility lines and disrupt power.
A thunderstorm may have heavy rains, strong winds, thunder or lightning. These can all disrupt power lines or strike poles, which may cause temporary outages.
High winds, heavy snow and icy conditions can cause downed power lines or vehicle collisions with poles that may lead to temporary service outages.
Every day, we work hard to provide you with safe, economical and reliable electric service but, despite our best efforts, occasional power outages are unavoidable and it is essential to be prepared.
Develop and practice an emergency plan with everyone in yourhousehold.
Make sure that everyone in your household knows what to do in the event of an outage, especially unplanned outages caused by severe weather, including where to find your emergency storm kit. You can find more information on becoming prepared for a storm outage by reviewing our Storm Handbook.
Please check to make sure your current telephone number is displayed on your Delmarva account so that our automated Outage Management System (OMS) system can identify you and record your outage when you call. You can update your information by calling1-800-375-7117.
If you or someone you know uses life-support equipment that requires electricity to operate, identify a location with emergency power capabilities and make plans to go there or to a hospital during a prolonged outage. If you have not done so previously, please contact our customer care service center at 1-800-375-7117 to enroll inour Emergency Medical Equipment Notification Program.
If your power does go out, these are the key steps to take:
You can also download and print our Weathering the Storm Fact Sheet.