It is important to all of us that we are prepared for violent weather storms. For us, that means planning thoroughly before weather threatens, responding quickly when a storm hits and restoring power as safely and quickly as possible in the event of an outage.
When the weather is nice, it's easy not think about preparing for storms. But thinking ahead can give you peace of mind when weather turns threatening.
We know that you want information when the power goes out, and we are committed to keeping you informed as we work to restore your electrical service. There are several ways you can get information during a storm.
Our outage management system analyzes your outage report as well as other customers' reports to predict what lines and equipment may be out of service. This analysis helps our crews find the location of the outage and restore power quickly and safely.
Please make sure your current service location telephone number is on your account by signing in to My Account. This will help us match your street address to your telephone number quickly if you have to call us to report an outage.