• Office of the Customer Advocate

  • The Customer Advocate team was created in the fall of 2011 upon recommendations from our customers. Our role is to work directly with customers and governmental and regulatory officials with the goal of better understanding and meeting our customers' expectations. We also provide information and education on a wide range of energy issues in the communities that we serve.

    We are here to listen to your concerns and suggestions, and will facilitate the resolution of any issues between you and Delmarva Power. Whether you are a residential customer, a small business establishment or a large commercial customer, we want to hear from you and provide you with the assistance and information you are looking for.

    Please contact us at customeradvocate@delmarvapower.com.