What Customer Choice Means to You
Whether you choose to stay with Delmarva Power as your electricity supplier, or choose another supplier, we will continue to provide reliable energy delivery and service to you, our valued customer.
The Choice Is Yours
The restructuring of the electric utility industry allows you to select the electricity supplier that best fits your needs. If you don't choose a supplier, Delmarva Power buys electricity for you and charges you according to rates approved by your state Public Service Commission.This is called "Standard Offer Service" (SOS), and appears in the "Supply Charges" portion of your bill.
Customer bills in the "Details of your Electric Charges" section are broken down to indicate charges for delivery (Delivery Charges) which is the process of getting electricity tp end users; charges for supply (Supply Charges) which is the actual electricity and the process of getting that electricity from the power plant. The Delivery Charges and Supply Charges are itemized to show each type of charge. Delmarva continues to deliver the electricity to all customers, no matter who they choose as their supplier.