A PHI Company

We're connected to you by more than power lines.

Other Payment Options

Direct Debit

If you sign up for Direct Debit, the amount due on your bill will be automatically deducted from your checking account 20 days after your bill is prepared each month. Starting with your next energy bill, you’ll be notified in advance of the amount and date of the deduction, so you can record it in your checkbook.

Direct Debit enrollment form pdf

Print this form, fill it out, and mail it – with a voided check so we can record your banking information – to:

Delmarva Power
Remittance Processing
5 Collins Drive, Suite 2048
Carneys Point NJ 08069

By Mail

As easy as ever – use the envelope enclosed with your bill. Make your check or money order payable to Delmarva Power, place your payment and the top portion of your bill in the envelope (with the Delmarva Power address showing), put a stamp on it, and drop it in the mail.

Customers in Delaware and Maryland should send mail to:

Delmarva Power
P.O.Box 13609
Philadelphia, PA 19101-3509

Via Phone

You can make a payment by calling our automated telephone system at 1-800-375-7117 or if you have established a Pay By Phone account with your bank, you can pay your energy bill using your Pay By Phone account.

Credit Card

You can pay your energy bill with a credit card by calling 1-800-375-7117. There is $6.25 fee per $600.

In Person

Customer Walk-In Offices

Delmarva Power representatives are available to answer customer questions and help make payment arrangements during the customer service hours that are posted. Bill payment is accepted at the locations indicated during the hours that are posted.

New Castle Regional Office (NCRO)
I95 at Route 273, Newark DE
Customer Service
Monday through Friday, 10 a.m. to 6 p.m.
Bill Payment
Monday, Wednesday, Friday, 8 a.m. to 5 p.m.
Tuesday, Thursday, 9a.m. to 6 p.m.

Delmarva Power Wilmington Office Building
630 Martin Luther King Blvd, Wilmington DE
Customer Service & Bill Payment
Monday through Friday, 10 a.m. to 6 p.m.

Millsboro District Office
700 E. DuPont Hwy, Millsboro DE
Customer Service
Monday through Friday, 9:30 a.m. to 6 p.m.
Bill Payment Kiosk*
Monday through Friday, 8 a.m. to 6 p.m.

Bay Regional Office
2530 N Salisbury Blvd, Salisbury MD
Bill Payment Kiosk*
Monday through Friday, 8 a.m. to 5 p.m.

*Kiosks accept cash and checks for bill payment and do not have the ability to make change.