• Frequently Asked Questions

  • What is a gas meter module?

    Your gas meter module attaches to your current natural gas meter and helps to measure the amount of natural gas energy in your home or business. Thanks to these upgraded modules, you can view more detailed gas energy use online through charts and graphs on My Account. 

    Why is this data important to me?

    What you receive a higher-than-expected gas bill, you might wonder what changed in your usual energy use pattern. Your gas meter module will provide you with detailed information and comparison reports to help you identify when you are using more or less energy during the day, the week or the month. This information will also help you make changes that let you take control of your energy bills. And if you need to talk to one of our Customer Care Representatives, this information will help them provide you with improved customer service. 

    Why have I received a new gas module?

    We have installed upgraded gas meter modules for residential and small business customers in Delaware. With these upgraded gas meter modules, you can be empowered to take control of your energy use.